This was my first 'tea' experience. I refuse to let this bad experience ruin my hope of enjoying the next one. From everything I have heard, I assumed the food would be home-made. Costo bought cookies, mini eclaires and cream puffs??? The Campbells tomato soup with stewed tomatoes added was dreadful. The mini salad was served in a tiny cheap Correl white bowl, and water came (much later) - in plastic cups. Although the shop had 3 small fans blowing from the top of the shelves, drinking tea in San Dimas can get warm. We all were 'glowing' and not from happiness. Sorry - after browsing on line and seeing pictures of different tea houses, this one lacks ambiance. One more thing - no smiles or warmth from the two women running/serving our party. Small and cramped. No wonder we were the only party there from 2-5:30 on a Saturday.