I love the Tea Grotto. A calm comes over me when I walk through the door. The decor and the background music are very soothing. Contrary to the last poster, I find the staff to have great energy and they are very helpful. The owner is also extremely knowledgeable about tea and seems to enjoy sharing her love of tea with anyone who is interested--she has actually visited several tea plantations in India and Taiwan and is one of only 15 Certified Tea Specialists in the US.