I have always found everyone at Shady Gables to be very gracious and the atmosphere exactly what I would expect from a wonderful lady like Reba. As for Judith Taylor who wrote the food was not in the quantity she had expected, perhaps she should stick to the Ryans and other smorgasboard type eateries where she can consume large quantities of ill prepared food. The tea room is not so much about the food but the ambiance afforded genteel ladies who understand that quantity is definitely not quality. I have had the Queen Tea several times and enjoy the visit with family and friends so much. I did see that a reservation was needed for my tea time also. Perhaps Mrs. Taylor needs to read more and eat less!