My favorite respite. I love everything about it. The mismatched china, the delicious tea sandwiches and quiche and the choice of over 100 teas. The service is excellent and the waiters all genteel. The atmosphere is everything a tea room should be. I have been going for over 10 years and travel an hour to get there.
I was very disappointed, I took my 15 year old to enjoy an afternoon tea. Truthfully I was expecting noise, lots of kids, etc. because of the Alice in Wonderland theme but besides a kid's party going on, it wasn't bedlam which was a good thing. On to the tea. First of all the room wasn't as cute as I thought it would be, there were wings on the ceiling and some photos of children on the walls - maybe that's charming for some people but it was no great shakes for me. Our waitress 'Michaela' comes by and just sorts of stands there, she's not helpful as I have to practically pry the answers out of her. We shared the Mad Hatter. It came with three very large scones - I think plain, potato and cheese and pumpkin. We enjoyed these...they were warm and very fresh. We requested more jam/cream as the tiny ramekin it was served enough was barely enough for a mouse. Our teas arrived after the food was served which I did not like. Tea should be served first I think. Which reminds me when the food arrived all together on a tiered tray, it was delivered by a tatooed guy and he kind of threw it on the table. Miachaela brought the tea out about 5 minutes after that, the teapot had no cozy on it to keep it warm and there was no sugar or cream on the table...I had to ask dd to fetch it from another table. The sandwiches were not tiny but whole sandwiches cut into quarters. The cucumber while it was tasty was served way too thickly sliced, I removed some of the cucumber inside and it was much better. The ham and gruyere sandwich was meh. Chocolate mousse was okay, the cookies were not. I think if we had just went for lunch we would have liked it better...there are better places in the city to go for tea, I do not recommend Alice's at all.
My biggest complaint about this place was the hostess...perhaps the manager or owner. Would it have hurt her to crack a smile. We had to wait about 15 minutes for a table and through it all not once did she greet anyone warmly or give anyone the feelilng that she was happy to see them there. It was almost intimidating, The sandwiches were excellent as were the scones and we were lucky eough to be seated in a very nice table in the corner. Our waitress made no suggestions and barely spoke.