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User's reviews

  • The Empress Tea Room & Event Dinning


    I was a guest at the bridal shower previosly mentioned.It was a very bad experience, I couldn't believe the way our 'Guest of honor' was treated, not to metion all of her guests.We were told our party was a tiny drop in the bucket compared to all of the guests they get in a day & it didn't matter that our party was double-booked,& that we were nhappy, they would have other customers. After this incident I will not EVER reccomend this tea-room to anyone.The owner's have terrible cutomer service & no regard for other people.GRADE F

    Tearoom response:


    a very formal letter was composed by myself and sent...what an unfortunate unraviling....please except my deepest apologies