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User's reviews

  • Kaleisia Tea Lounge


    I wanted to try this place but my experience the first time will make me reconsider ever going back. The place seem at a glance very nice but the service seem to clear the way to rating this place in a negative feedback. The young lady behind the counter is more incline to express she is the owner rather than caring about customer service. i heard more about her personal relationship than the product she was selling. Maybe if she read this she might not loss another customer in the future. I also wanted to add i rather have my hot tea before it cooled down. If i wanted ice tea i would of ordered it the first time around.

    Tearoom response:

    Dear Tiffany,

    Thank you for sharing with us your thoughts. We appreciate your honest feedback and apologize that your recent experience at Kaleisia wasn’t favorable. At Kaleisia we strive to offer great customer service and hope to build a strong tea community in Tampa. In the future, if your hot tea was delivered cold, please advise anyone of us behind the counter and we will immediately replace your tea or fix anything you find unsatisfying. For your time and feedback, please print this post for a complimentary cup of tea.