I have been to this tea room many times and it is always at its best with owner Sue is there. Time before last she was in attendance and the tea and warm scone were delicious. However, the last time I visted Sue had left for the day and the scone was cold and dry! She needs to make sure that the good food and friendly atmosphere are always in place even when she is away. I had toasted scones when I was in London and I wish that the Windsor Rose would start doing that. A cold, dry scone is totally unappealing!