I have been to this tea room many times over the last several years. The food is excellent. The service is always friendly and very professional . The decor is very Victorian and authentic . The staff is engaging and very informative . Besides those mentioned what really set them apart from all other tea rooms is their amazing and numerous selections of high quality of teas !! Thank you for shipping me a large selection of my favorite teas and doing so promptly and everything about Shady Gables is a pleasant and fun experience !!!