I have been one of the biggest fan of Kaleisia since the time they opened. I walked into the shop entirely by accident while I was on the phone, and I am so glad I did. Serendipity, is the word I am looking for. I love their tea selections, I have tried them all and I am always impressed by the quality of my perfect cup of tea... consistently. This tea shop is clean, inviting, and friendly. The overall atmosphere is just awesome. I am a busy professional in town and I always find solace at this tea lounge. If you come to Kaleisia, I will probably see you there... I'll be the one sitting in front of my laptop computer, or reading a book and drinking away at my absolutely fabulous 'Almond Walnut Green Tea'...iced. Kaleisia has such a great connection with the community, you can expect to find open mic nights, live music, tea tastings, seminars, etc. Oh, I was shocked to read some of the negative comments on this forum! Bad service, Asian Starbucks, bad boba! Wow, I can assure anyone reading my review that I would have to say 'no! no! and a no!' to those negative feedbacks. take it from a veteran that has been there pretty much from day one, that this tea shop is absolutely the best! (yes, I have tried other tea rooms in Tampa, and New York). I have been very happy with their customer service, tea knowledge, and attention to detail. I remain till this day and the next, one of Kaleisia Tea Lounge's biggest loyal customer/fan.