I love the Sugar Plum! I am a regular since they have opened! The food is by far the best in town when it comes to freshness and good quality. I have tried everything on the menu and it is all great! The staff is always pleasant as well. I am a heavy tea drinker and they are the only store who offers Harney and Sons (my personal favorite). The atmosphere is very inviting. The tables surroundings are decorated so cute! This is a kid friendly place too. The little girls have tea parties and have their Dr. Pepper in a tea pot while they play dress up! I have been with my friends for a 'High Tea' and a lunch with my husband, who loves the food as well. ***As for the comment about the bus tours, this has never happened while I was there. The owner is very welcoming to all who enter her Tea Room. The elderly and middle aged crowd are her target market and are a lot of her business. She treats them very well.