The sandwiches were dry and were difficult to eat because the fillings kept falling out of them, however, the chocolate and citrus cakes were very moist, flavorful and tasty. We were not asked to have our tea pots refilled, which is why I only give an average for service. Also, the waiter whisked our pretty tiered platters away before asking if we were finished. I hadn't sampled the shortbread yet, darn it! The tea room was pretty with the wall of teas and the English type decor. The room was full, on a Sunday at noon, and the noise level was very high. We had to shout to each other to be heard at our table. I would recommend this tearoom only on a weekday, perhaps, when it is less busy.