I wen to this tea room with a chip on my shoulder for a brida shower. I had read all of the reviews about how bad it was with the service, food, and service. I was greeted by lovely people with pleasant smiles and my party was greeted on the board by the door. I was immediately seated and offered the tea of the day or water until my personal selection of tea was ready. The food was amaing. The party ordered off the menu all 10 of us and even with appetizers it only took about 10 minutes to get our food, all of us at the same time. The server, HEather, was cheery and so great helping wih gifts and with our elderly guests. I was even offered cary out service for the gifts. I love this resaurant and want to tell all of you give it a real try.