Owner is very nice and welcoming. My friend and I enjoyed a wonderful tea we had the Queen's High Tea for 2 which included a pot of tea for each of us and we each had a 3 tiered display which included two of each type of finger sandwiches and even a slice of warm quiche, a tier of savories and the wonderful top tier (I had to take home half of it, I was so full) house made chocolate crossant, cupcake, homemade chocolate chip and a snickerdoodle cookie and a raspberry tart. Very reasonable prices and the quality is excellent. The fresh pastries and fresh made desserts made such a difference. The owner and servers make you feel welcome and invite you to stay a while and enjoy the peaceful atmosphere. They offer loose leaf teas. I had the Yorkshire Gold which was excellent, not too strong but very flavorful. There is a small gift shop area and the teas are available for purchase. Wonderful experience and I will definately return and introduce more of my friends to Steeped in Comfort.