What a horrid experience! The staff are rude and if you have any complaints their responce is downright abusive. Not surprisingly, we were the only people in the place and it still took forever to be served. The presentation is terrible. Its very dusty and dirty, allergy sufferers beware. The silverware is old and huge forks are the only thing provided to eat the cake or pastries with. Cups and plates are chipped. Looks like all the chairs were found on the side of the road. Cream and jam is served in little plastic ketchup cups and only filled half way. At $6 per bisquick scone I really think they could be more generous with the cream and jam. The tea pots are old, chipped, mismatched lids and dirty. We ordered Ceylon tea but it tasted like they never washed the pots because we could taste all the other flavored tea ie Earl Gray mixed in. NASTY! The prices are astronomical. Plus they automatically add on an 18% gratuity fee for people with a European accent because as they informed us 'Europeans do not know they should leave a tip!' We were a table of four and were charged $50 for 4 cups of tea and 4 aweful scones.