Crystal
User's reviews
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Whimsical Teas Tea Room
My friend and I visited this tearoom and were very disappointed. I read some of the other reviews and I have to agree with the other patrons who found their experience to be lacking. While the hostess (owner?) was pleasant, service was VERY slow. It took at least 15 min. for us to even get our tea after we had ordered it and we were the ONLY table in the place. The food was also just so sad. I read the tearooms response of how they get their desserts from another bakery. Maybe I'm just spoiled from my favorite teahouse but shouldn't they be MAKING their own food??? To me tea is a luxurious experience and I'd like to eat treats prepared by someone who knows what they're doing. I will definately stick with my favorite place by the mall in Brea. I really feel badly that this little place doesn't have much to offer. Even the trek to the bathroom was a very unappealing experience. Maybe one day they'll get it down, but I don't think I'll make effort to find out.
Tearoom response:
Dear Crystal,
Unfortunately I do not recall when you and your friend visited unless it was some time back. Never the less thank you for your comments. Please allow me to address them. Not knowing what yourordered it is hard to understand that it would take 15 minutes to serve you tea unless you ordered from one of our tea menu selections in which we serve the tea first and scones and trimmings second. I can certainly understand your appreciation of your favorite place for tea which is a Bistro and Patisserie well known for their desserts. They call them selves a restaurant that serves afternoon tea. Very few tea rooms make their own dessert not compare apples to oranges. Our bathroom, which we share with another business, is wheelchair accessible and clean. I do agree with you that tea should be a luxurious experience and am sorry that is not what you experienced. We have taken your comments to heart and would like to invite you and your friend back for tea on us.
Carol Klink
Tea Hostess