I've been to The Tea and Crumpet Shop many many times over the last 30 years, and I generally like it. However, my last experience with this establishment was very disappointing. I was trying to make up my mind as to which crumpet I wanted and the staff was very bossy and wouldn't give me time to make up my mind. I actually walked out. The tea, however, is wonderful. They have a much longer tea list than it appears, so if you want something you don't see (eg, jasmine), just ask. Some tea they make in advance so you can get a quick cuppa without waiting. Others are good quality loose leaf tea that they will make to order. The atmosphere ranges from calm to frazzled, depending on the number of people and staff at the specific time you visit. It's not a very big place, and it fills up fast. Staff ranges from very helpful to downright annoying (as I noted at the beginning). If you are in Seattle, you owe yourself at least 1 stop at this historic place, and then you can make up your mind for yourself.