I would put a negative 'poor' if I could for the service quality and cheer-thats how awful it was! I was given the menu to decide what I wanted and after giving me sometime Cynthia (I believe thats who she was) asked what she could get for me. I almost ordered a tea with sandwiches and scone... but upon asking her how many sandwiches come in one order she told me she was out of all except chicken something sandwiches. She did not offer any suggestions or seemed interested in being friendly or helpful. The quickest visit to a tearoom ever and I felt very unwelcome. The place is very tiny with two tables very close to eachother and no privacy. It was a very warm day with no air condioning and felt very stuffy inside.
My girlfriend and I went their upon recommnedation and we enjoyed our first tearoom experience at English Rose. We will definately be going there again!