I have enjoyed visiting this tearoom regularly over the past 18 months, but my past two experiences were very disappointing. I guess the place just got busy and forgot how to take care of its customers. The last time I went with my family, we were not offered the second tea that we were promised which was very disappointing. In addition, the food is no longer served in courses; they just placed everything on the table at the beginning. Several of us finished our one little pot of tea before our food, and we left the tea thirsty.