The staff was extremely nice, and was willing to repeat the explanations of what the food and tea was. Also the tea pleased me very much, and the food was amazing! I loved the sandwiches and scones, the sandwiches were very tasty and well made, the scones were nice and light, it went extremely well with the curd I picked. The cups were so cute and dainty, I just loved the sugar cubes as well...The atmosphere was so calm the music was a nice touch so you couldn't hear the other people in the room, and all pauses were filled with pleasant music. It was my birthday and they brought out a beautiful small bite sized cake shaped like a rose, with chocolate for the stalk....It was an amazing experience.