I love the warm atmosphere and the selection of teas. I love the private sitting rooms in the back. The palor is my favorite room and it felt like I was in a castle and I was a queen. Services is friendly, polite, and know their teas. The tigers eye was my favorite and the blue lady. I love the fact that I can buy the teas in bulk and will think of you whenever I drink my tea at home. You can definitely count on me being a regular customer.