This was my fourth visit to the tea room with my sisters and nieces, 10 of us in all. Past visits had been very plesant. Our last visit on a Saturday near Mother's Day was most disappointing. We had a reservation for and expected the High Tea we had previously experienced, a lovely liesurely tea service with alternating food and teas courses. Instead, we waited a long time for our first tea, and then all of our food courses were dropped at our table at one time, with an explanation that some recent customer had complained that their conversation had been interrupted, and so the service was changing. Upon inquiring about further tea selections, we were told we would have only 1 opportunity to change teas. We had to seek out a server for this second selection. One of my favorite items of the past was the lemon curd with scones, no lemon curd was served with our scones. After we inquired about lemon curd we were brought enough for 1 scone. Our entire experience was on this occasion was very disappointing. Not sure why we were treated in this manner, but surely did not feel very welcome and are not encouraged to return.