I am an African American female who has been coming to Pickwick's for the past three years. I have NEVER been made to feel anything but welcomed. Both the staff and owner have been more than courteous and genuinely pleasant. They are extremely helpful in describing the various teas with a knowledge of their history. The quality of food has always been top-notch,fresh and presented appetizingly. I will continue to go there and highly reccomend it to anyone of any ethnic background.