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Marilyn   

User's reviews

  • The Roswell Teahouse

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    We asked 4 times for water before it ever arrived l,ong after the eta and food. With reservations for high tea, we anticipated sampling a variety of cupfuls of tea. We each got a teapot full of one order. The sound factor of so many people talking in close quarters was so overwhelming that 3 of the 6 at our table could only hear noise. SWince we came from Stone Mountain, Marietta, Gainesville and Cornelia we had looked forward to covnersing together. Conversation was impossible because of the acustics.

    Tearoom response:

    Dear Marilyn,

    I am sorry for the poor service, as I said in my former response, we have new summer staff and are still training.

    As I heard it got very very busy in a short time and myself (Carine, Owner) was absent due to a family circumstance. If it gets very busy, one room gets very noisy, you certainly could have asked to move to another room that was less noisy, that should not have been a problem. I hope you give us another chance, I will personally make sure you will not regret it!!