The staff talk to each other WAY TOO MUCH and don't give the attention to the clients. We had to wait 15 minutes for new pots of tea. Also the most expensive high tea in Spokane, not good if service is lacking. The food and desserts were good. The selection of tea is the best in the area.
We are so sorry that you did not receive proper service when you came to visit us. We do apologize as we pride ourselves on excellent service as well as food. We encourage you to call the shoppe and speak with us directly about any comments or suggestions you have so that we can give you the personal attention you deserve.