As I visited this tea room a few weeks ago, I sat in the 'parlor'. Servers kept going in and out of this room and the kitchen door kept swinging open and closed. I agree with the previous reviews saying that this place does not give you a true tea experience. You DO have to brew your own tea. You DO have to fish out the teabag from the pot yourself (the wet tea leaves were unappetizing to look at, sitting there on that dish next to my food). I've never had to do that at another tea room before. The decor is very Victorian and frilly, and the building itself is nice, but it was a disappointing experience for the high price.