I did not have 'formal tea' here, but I randomly stopped in while shopping to check the place out. I decided to order a cup of tea (you get your own pot) and a scone. The owner and her assistant were so friendly. The chocolate chip scone was really good, and the lemon curd was to die for! I didn't put it on the scone, but just ate it straight out of the jar!!!
This tea house has the best gift shop out of all the tea house I've visited. The tea room itself is bright and sunny. The scones and clotted cream are definitely the best I've ever had. If you are looking for a place with a more antique feel or lots of decor, this is not the place. Also, they don't use loof leaf tea, but a few tea bags are placed on the table.
The house is amazing! The decor, antique furniture, and accents are unbelievable. All the china used and displayed is Royal Albert! Of all the tea rooms I've visited, this wins hands-down for ambiance. The waitress and chef are wonderful. My only suggestion is for the owner to be more friendly and gracious.