I had a wonderful experience at this tea establishment with a group of girlfriends. We were greeted immediately and seated promptly. The interior is very well decorated and everything is clean and tidy, including the restroom. Service was very attentive and the tea was excellent. When we had questions, our server, and the owner, was more than happy to go get the various teas in question and have us smell them and explained the differences, which I found most helpful. All the food was excellent. You just have to try the lavender lemonade. It is just fantastic! The scones and homemade jams were wonderful. The portions are also extremely generous. We all had the Royal Tea. We were not rushed at all and actually spent several hours working through all the tea and courses. It was a very pleasant afternoon and we have already made plans to return again! I would highly recommend this place to my friends and family.