TeaLover
User's reviews
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The Talking Teacup
I have been to several tea rooms in the area, and was looking forward to visiting the Talking Teacup for high tea. The venue was charming, but that was the highlight of the visit. The decaffeinated tea list was short, and when I asked the server about decaffeinating other teas, she pointed to the list and said that those were the decaf teas. I have learned at other shops that any tea can be reduced in caffeine content by pouring off the first steeping. They didn't seem to know that. The server didn't tell us what kind of soup was being served until she brought it to the table and we asked her before she walked away. We were never asked if we wanted to try a different tea with each course, or if we wanted refills at all. The sandwiches were disappointing; one was made with what appeared to be store-bought swirl rye cut in a way that some of the crust was left on. The desserts were also disappointing. All in all, rather impersonal and uninviting. I am sorry to say that I will not return here.
Tearoom response:
I am disappointed to read that you were unhappy with your visit. We do carry 7 decaffeinated teas plus over 25 herbal infusions that contain zero caffeine. While a second steeped tea will reduce the amount of caffeine present in a tea, it does not reduce it by enought to be considered decaffeinated. Also, some consider the taste of a second steeping to be inferior. For those reasons, we do not offer a second steeping, unless the customer requests us to do so. I apologize if your server did not indicate what our fresh soup of the day was as well as ask if you wanted another pot of tea. That is not up to our high standards and we have reminded all our servers of this. As to our savory tea sandwiches and varied desserts, I am sorry you found them disappointing. I wish something was said while you were in the tearoom so we could have addressed your concerns.