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Tracey   

User's reviews

  • Lisa's Tea Treasures

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    My elderly aunt (whose never been to a tea house), a girlfriend of mine and myself went here for an afternoon of conversation and tea. The service was extremely poor, we received our food and was never checked on after that except to bring the bill. I was shocked that we were 'graciously' asked to leave stating that they had a time limit on occupying a table. Please note, it was NOT crowded, nor was there anyone waiting. I typically frequent the location in Menlo Park, this was my first time at the Santana Row location and I will not return. I also refer people to any other location but this one. As I read the other comments, it's a shame they have not modified their service.