I have been to this tea room a dozen times over the last year. Every time the service was timely in comparision to how many people were there. The staff was always helpful and polite.My favorites are the scones, turkey basil sandwich, and the rooibos provence tea. The portions are not big, you pay more for the taste than the quantity. Still fairly priced though in comparision to every other restaurant between Shephardstown,WV and Winchester,VA.I been to 6 others in that area, all were terrible.