Having managed a tea room before I am a little more critical but always enjoy trying a new place. No tables were available so we were seated at the bar. it would have been fine but the stools seemed too short for the bar so we felt like 5 year olds at a table. The tea selection was very good. Both of our pots were chipped though which was probably not good and we were not given any direction as to how long to seep the tea (for those who dont know). The savories and scones were good. Adding lemon curd would be nice. The sweets were nice, although a little modest. Our server Gene was wonderful. They are not a 'tea room' it appears more of a 'restaurant' that does tea but they are a nice addition to the area and I would recommend someone giving them a shot.
Having been to this tea room several times I am disappointed to see the petty reviews. I think some people are mistaking a traditional 'tea' for lunch at Ruby Tuesdays. A tea room is not a place to go for 'lunch.' Although I do always leave full, I go to chat with friends, linger over tea, try some yummy treats, and to have a relaxing experience. That is always achieved. I find when the girls clear the table or ask if I need anything, that they are being attentive not pushy. I also don't expect to sit there for 4 hours which may be what some people want. There are two seatings usually, so that isn't even a realistic expectation. A couple of hours is lovely to spend there. It really seems like the people who work there enjoy their jobs. If ever I had a question I spoke to a manager and it was resolved or answered. It sounds like many of the complainers never addressed it with anyone and for that, shame on them. I also found it amusing that people think family or friends write on this site. This tea room has been there for many years, wonderful guests are what keeps them there and obviously in business. I barely got a reservation for my holiday party because they are booked. Anyone who is interested should try it for themselves. The menu is different every month and there is a large selection of teas to chose from. I particularly love the china they use, which is coincidentally the pattern that is sold at the Hillwood Museum. I look forward to my next visit and already know I'll be enjoying some hot cinnamon spice tea!